Release Notes
New features, improvements, and fixes shipped to your Vacation Labs account.
Manage and convert customer inquiries with the new Inquiries Dashboard
A dedicated command center for all your inquiries We’ve introduced a new Inquiries Dashboard in the Vacation Labs backoffice — built to help you move beyond a messy email inbox and manage every customer inquiry in a clear, structured, and action-oriented way. Instead of juggling emails, spreadsheets, or manual follow-ups, you now get a single […]
Read more →Tour Variant & Date Display Fixes Fix
Deposit Messages Now Reflect Payment Deadlines Improvement
If you use payment deadlines (e.g., “full payment required 7 days before departure”), the storefront booking flow now correctly reflects this. When the deadline has passed for a departure, customers see a “Full payment required” message instead of the deposit offer.
Previously, the “Book now by paying just X%” messaging would still appear even after the payment deadline — which was confusing for customers who expected to pay only the deposit but were then charged the full amount.
Currency Tooltip Fix on Multi-Currency Booking Forms Fix
Fixed an issue where the currency change tooltip on the storefront booking form was not displaying for websites with multiple currencies enabled.
Accurate Payment Timestamps in Reports Improvement
The Payments Report and payment details screen now show the exact date and time a payment became successful — and this timestamp no longer changes when you issue a refund or reversal.
Previously, if you refunded a payment made in August, the report would show that payment under November (the refund date) instead of August — leading to double-counting and inaccurate monthly totals. This has been fixed: the original success timestamp is now preserved regardless of any subsequent refunds or reversals.
Create Rich, Customisable Collection Pages with the New Section-Based Layout
Design beautiful, content-rich Collection Pages You can now fully customise your Collection Pages using our new section-based layout. Previously, these pages were limited to displaying only a simple list of tours. With this update (available to all plans), you now get a new Content Sections tab whenever you switch a Collection Page to the section-based […]
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Create a Dynamic Slideshow by Enabling Auto-Play in Banner Slides
Auto-play for your website banners With this update to our website builder, you can now enable auto-play on your banner slides. This adds gentle motion to your hero sections and helps you showcase multiple tours, promotions, or visuals without requiring customers to manually scroll through the slides. The feature works across all four header styles […]
Read more →Date Range Filters on Payment Reports Improvement
The Payments Report now includes two date range filters — “Created at” and “Last updated at” — making it easier to pull accurate reports for a specific period.
The report also now includes a “Created at” column in the CSV export, so you can sort and filter by both dates in your spreadsheet.
Trip Code and Payment Reference in Booking Webhooks Improvement
Booking webhooks (used by Zapier and custom integrations) now include two additional fields: Trip Code and Payment Gateway Reference.
Both fields are available in all booking-related Zapier triggers and can be mapped directly to your CRM, accounting software, or spreadsheet.